Hotel General Manager - Onsite Operations Leader

Holiday Inn Express-Broadway @ the Beach; Myrtle Beach (SC); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Competitive salary

Performance bonuses

Paid time off

Health coverage reimbursement

Bonus program

Employee discounts

Career development

Job summary

Holiday Inn Express-Broadway @ the Beach is seeking a General Manager to lead all hotel operations, drive financial performance, and ensure exceptional guest experiences. This onsite role requires strong presence to uphold brand standards and foster a high-performing team across departments.

The GM will shape strategic direction, monitor KPIs, and collaborate with ownership to maximize occupancy, ADR, and guest loyalty while maintaining a positive work environment.

Qualifications

• Bachelor’s degree in hospitality management, business administration, or related field, or equivalent experience.
• Proven experience in hotel management or similar leadership role.
• Strong leadership and team management skills with ability to motivate diverse teams.
• Excellent financial acumen, budgeting, forecasting, and analysis.
• Exceptional communication and guest-service orientation.
• Strategic thinking with ability to manage multiple priorities in a fast-paced environment.
• Proficiency in hotel management software and reporting tools.

Responsibilities

• Oversee hotel operations across departments, including front desk, housekeeping, F&B, and maintenance.
• Lead, supervise, train, and mentor management team and staff.
• Develop and manage budgets; monitor revenue, expenses, and profitability.
• Ensure brand standards, quality audits, and guest service excellence.
• Recruit, hire, schedule, and develop staff; manage training compliance.
• Drive guest satisfaction, occupancy, ADR, and revenue growth.

Skills

Leadership

Financial management

Guest service

Strategic thinking

Communication

Hotel software

Education

Bachelor's degree or equivalent experience

Tools

Hotel management software

Financial reporting systems

MS Office

Job description

Holiday Inn Express-Broadway @ the Beach is seeking a General Manager to lead all hotel operations, drive financial performance, and ensure exceptional guest experiences. This onsite role requires strong presence to uphold brand standards and foster a high-performing team across departments.

The GM will shape strategic direction, monitor KPIs, and collaborate with ownership to maximize occupancy, ADR, and guest loyalty while maintaining a positive work environment.