Strategic Hotel General Manager – Growth & Guest Experience

Holiday Inn New York City-Wall Street; New York (NY); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401k Match

Life Insurance

Travel Discounts

Transit Benefits

Bonuses & Incentives

Wellness Program

Professional Development

Tech Reimbursements

Job summary

Holiday Inn Express Wall Street is seeking a General Manager to lead hotel operations in a high-volume, select-service property. You will direct daily activities, manage guest experience, and collaborate with ownership to meet financial targets in a dense Manhattan corridor.

The role requires a proven leader with hotel management experience, strong financial acumen, and the ability to mentor a diverse team while upholding IHG brand standards and operating excellence.

Qualifications

• Bachelor’s or higher in business, hospitality, or related field.
• Previous hotel management experience required.
• Strong leadership and financial acumen required.

Responsibilities

• Lead, inspire, and mentor a diverse team to foster collaboration and accountability.
• Set clear expectations and guide staff to achieve top performance.
• Oversee guest satisfaction through service standards, personalized experiences, and issue resolution.
• Develop and execute revenue strategies to maximize revenue and control expenses.
• Maintain seamless hotel operations across front desk, housekeeping, and maintenance.

Skills

Leadership

Guest Experience

Financial Acumen

Operational Excellence

Team Development

Education

Associate or Bachelor’s Degree in Business or Hospitality

Job description

Holiday Inn Express Wall Street is seeking a General Manager to lead hotel operations in a high-volume, select-service property. You will direct daily activities, manage guest experience, and collaborate with ownership to meet financial targets in a dense Manhattan corridor.

The role requires a proven leader with hotel management experience, strong financial acumen, and the ability to mentor a diverse team while upholding IHG brand standards and operating excellence.