Hotel Front Desk Supervisor - Lead & Develop Guest Experiences

Bridgeton Holdings Group; Miami (FL); On-site; USD 26,000 - 28,000; Full time

Job summary

Bridgeton Holdings Group is looking for a Front Desk Supervisor to join the team at Sheraton Miami. You will assist the Front Desk Manager and Director of Front Office with day‑to‑day operations, scheduling, and staff training to ensure smooth guest service.

The role requires 2+ years of hotel front‑desk experience, familiarity with Lightspeed or Marriott systems, and strong communication, organization, and multitasking abilities in a fast‑paced environment.

Qualifications

• 2+ years of hotel front-desk experience required.
• Hospitality experience 3+ years preferred.
• Familiarity with Lightspeed or Marriott systems is a plus.

Responsibilities

• Oversee day-to-day operations of the Front Desk under the Front Desk Manager and Director of Front Office.
• Assist with scheduling, training, and daily operations of the Front Desk.
• Maintain effective communication with staff and guests.

Skills

Front desk supervision

Communication skills

Time management

Attention to detail

Multitasking

Tools

Lightspeed

Marriott systems

Microsoft Office

Job description

Bridgeton Holdings Group is looking for a Front Desk Supervisor to join the team at Sheraton Miami. You will assist the Front Desk Manager and Director of Front Office with day‑to‑day operations, scheduling, and staff training to ensure smooth guest service.

The role requires 2+ years of hotel front‑desk experience, familiarity with Lightspeed or Marriott systems, and strong communication, organization, and multitasking abilities in a fast‑paced environment.