Front Office Supervisor

Bridgeton Holdings Group; Miami (FL); On-site; USD 26,000 - 28,000; Full time

Job summary

Bridgeton Holdings Group is looking for a Front Desk Supervisor to join the team at Sheraton Miami. You will assist the Front Desk Manager and Director of Front Office with day‑to‑day operations, scheduling, and staff training to ensure smooth guest service.

The role requires 2+ years of hotel front‑desk experience, familiarity with Lightspeed or Marriott systems, and strong communication, organization, and multitasking abilities in a fast‑paced environment.

Qualifications

• 2+ years of hotel front-desk experience required.
• Hospitality experience 3+ years preferred.
• Familiarity with Lightspeed or Marriott systems is a plus.

Responsibilities

• Oversee day-to-day operations of the Front Desk under the Front Desk Manager and Director of Front Office.
• Assist with scheduling, training, and daily operations of the Front Desk.
• Maintain effective communication with staff and guests.

Skills

Front desk supervision

Communication skills

Time management

Attention to detail

Multitasking

Tools

Lightspeed

Marriott systems

Microsoft Office

Job description

Job Details: Job Location: Sheraton Miami - Miami, FL 33142, Position Type: Full Time, Salary Range: $19.00 - $20.00 Hourly, Travel Percentage: None, Job Category: Admin - Clerical

We are looking for a Front Desk Supervisor to join the team! As a Front Desk Supervisor, you will be assisting the Front Desk Manager & Director of Front Office in overseeing the day-to‑day operations of the Front Desk. Reporting to the Front Desk Manager and Director of Front Office, you will help assist with scheduling, training, and daily operations of the Front Desk. You will have good communication skills, with the ability to oversee a team of employees and report to management. You will have excellent communication skills, with the ability to effectively communicate to staff and guests.

Qualifications

• Over 2+ years of Hotel Front-Desk experience is a MUST.
• 3+ Years of hospitality experience preferred.
• Familiarity with Lightspeed or other Marriott systems is a plus.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Strong organizational and time management skills.
• Strong written and verbal communication skills
• Knowledge in Microsoft office and other relevant computer systems.

The Company is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Company is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Company are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Company will not tolerate discrimination or harassment based on any of these characteristics and encourages applicants of all ages.