Hotel Front Desk & Player Services - Hiring Bonus

Peppermillcareers; United States; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Hiring bonus

Job summary

Peppermill is hiring a Hotel Front Desk/Player Service Representative with a $1,000 hiring bonus for the Graveyard shift. You will check guests in and out, promote club memberships, and handle promotional transactions with a focus on guest satisfaction.

You will maintain a cash bank, collaborate with Reservations, Housekeeping, and Information Desk, and work to maximize revenue through upgrades and rate integrity. Strong customer service and cashiering skills are required.

Qualifications

• Must be 21 years of age or older.
• Must be able to obtain a Gaming License and Alcohol Awareness Card.
• Customer service experience preferred.
• Must have previous cashiering experience.
• Must have 10 key and typing experience (30 WPM).
• LMS and Micros experience preferred.

Responsibilities

• Check hotel guests in and out.
• Maintain a bank and perform cashiering duties.
• Work well with supporting departments (Reservations, Housekeeping, Information Desk).
• Maximize revenue with suite upgrades and rate integrity.
• Maintain a clean, presentable and welcoming workspace.
• Must be able to understand and explain the player tracking systems, comping guidelines, player benefits and usage.
• Use several computer applications simultaneously to analyze information and make appropriate decisions related to the Passport Loyalty Program.
• Communicate current details on offers, events, and promotions.

Job description

Peppermill is hiring a Hotel Front Desk/Player Service Representative with a $1,000 hiring bonus for the Graveyard shift. You will check guests in and out, promote club memberships, and handle promotional transactions with a focus on guest satisfaction.

You will maintain a cash bank, collaborate with Reservations, Housekeeping, and Information Desk, and work to maximize revenue through upgrades and rate integrity. Strong customer service and cashiering skills are required.