Hotel Front Desk/Player Service Representative - $1000 Hiring Bonus

Peppermillcareers; Sparks (NV); On-site; USD 35,000 - 45,000; Full time

Job summary

Peppermillcareers is seeking a Hotel/Player Service Representative to join our team in Sparks, Nevada. This full-time position offers up to a $1,000 hiring bonus for the Graveyard shift. The representative will check guests in and out, ensuring exceptional service, and maximizing hotel revenue through suite upgrades and membership promotions.

The ideal candidate must be 21 or older, possess cashiering and customer service experience, and be able to obtain a Gaming License. Join us for a rewarding career!

Qualifications

• Must be 21 years of age or older.
• Must be able to obtain a Gaming License and Alcohol Awareness Card.

Responsibilities

• Check hotel guests in and out.
• Maintain a bank and perform cashiering duties.
• Work well with supporting departments.
• Maximize revenue with suite upgrades.
• Maintain a clean workspace.
• Understand player tracking systems and benefits.
• Analyze information and make decisions.

Skills

Customer service experience

Cashiering experience

10 key experience

Typing experience (30 WPM)

Job description

Job Opening :: Hotel/Player Service Representative - $1000 Hiring Bonus

This position has up to a $1,000 hiring bonus for the Graveyard position only.

The Hotel/Player Service Representative is responsible for checking in and out all hotel guests while maintaining outstanding guest service and maximizing hotel revenue. Promotes club membership and facilitates all club/promotional transactions.

Duties

• Check hotel guests in and out.
• Maintain a bank and perform cashiering duties.
• Work well with supporting departments (Reservations, Housekeeping, Information Desk).
• Maximize revenue with suite upgrades and rate integrity.
• Maintain a clean, presentable and welcoming workspace.
• Must be able to understand and explain the player tracking systems, comping guidelines, player benefits and usage.
• Use several computer applications simultaneously to analyze information and make appropriate decisions related to the Passport Loyalty Program.
• Communicate current details on offers, events, and promotions.

Qualifications

• Must be 21 years of age or older.
• Must be able to obtain a Gaming License and Alcohol Awareness Card.
• Customer service experience preferred.
• Must have previous cashiering experience.Must have 10 key and typing experience (30 WPM).