Hotel & Player Services Guest Experience Specialist

Peppermillcareers; Sparks (NV); On-site; USD 35,000 - 45,000; Full time

Job summary

Peppermillcareers is seeking a Hotel/Player Service Representative to join our team in Sparks, Nevada. This full-time position offers up to a $1,000 hiring bonus for the Graveyard shift. The representative will check guests in and out, ensuring exceptional service, and maximizing hotel revenue through suite upgrades and membership promotions.

The ideal candidate must be 21 or older, possess cashiering and customer service experience, and be able to obtain a Gaming License. Join us for a rewarding career!

Qualifications

• Must be 21 years of age or older.
• Must be able to obtain a Gaming License and Alcohol Awareness Card.

Responsibilities

• Check hotel guests in and out.
• Maintain a bank and perform cashiering duties.
• Work well with supporting departments.
• Maximize revenue with suite upgrades.
• Maintain a clean workspace.
• Understand player tracking systems and benefits.
• Analyze information and make decisions.

Skills

Customer service experience

Cashiering experience

10 key experience

Typing experience (30 WPM)

Job description

Peppermillcareers is seeking a Hotel/Player Service Representative to join our team in Sparks, Nevada. This full-time position offers up to a $1,000 hiring bonus for the Graveyard shift. The representative will check guests in and out, ensuring exceptional service, and maximizing hotel revenue through suite upgrades and membership promotions.

The ideal candidate must be 21 or older, possess cashiering and customer service experience, and be able to obtain a Gaming License. Join us for a rewarding career!