Hotel Front Desk/Player Service Representative - $1000 Hiring Bonus

Peppermill Reno; United States; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Hiring bonus

Job summary

Peppermill is hiring a Hotel Front Desk/Player Service Representative with a $1,000 hiring bonus for the Graveyard shift. You will check guests in and out, promote club memberships, and handle promotional transactions with a focus on guest satisfaction.

You will maintain a cash bank, collaborate with Reservations, Housekeeping, and Information Desk, and work to maximize revenue through upgrades and rate integrity. Strong customer service and cashiering skills are required.

Qualifications

• Must be 21 years of age or older.
• Must be able to obtain a Gaming License and Alcohol Awareness Card.
• Customer service experience preferred.
• Must have previous cashiering experience.
• Must have 10 key and typing experience (30 WPM).
• LMS and Micros experience preferred.

Responsibilities

• Check hotel guests in and out.
• Maintain a bank and perform cashiering duties.
• Work well with supporting departments (Reservations, Housekeeping, Information Desk).
• Maximize revenue with suite upgrades and rate integrity.
• Maintain a clean, presentable and welcoming workspace.
• Must be able to understand and explain the player tracking systems, comping guidelines, player benefits and usage.
• Use several computer applications simultaneously to analyze information and make appropriate decisions related to the Passport Loyalty Program.
• Communicate current details on offers, events, and promotions.

Job description

Job Opening :: Hotel Front Desk/Player Service Representative - $1000 Hiring Bonus

This position has up to a $1,000 hiring bonus for the Graveyard position only.

The Hotel/Player Service Representative is responsible for checking in and out all hotel guests while maintaining outstanding guest service and maximizing hotel revenue. Promotes club membership and facilitates all club/promotional transactions.

Duties:

Check hotel guests in and out.

Maintain a bank and perform cashiering duties.

Work well with supporting departments (Reservations, Housekeeping, Information Desk).

Maximize revenue with suite upgrades and rate integrity.

Maintain a clean, presentable and welcoming workspace.

Must be able to understand and explain the player tracking systems, comping guidelines, player benefits and usage.

Use several computer applications simultaneously to analyze information and make appropriate decisions related to the Passport Loyalty Program.

Communicate current details on offers, events, and promotions.

Qualifications:

Must be 21 years of age or older.

Must be able to obtain a Gaming License and Alcohol Awareness Card.

Customer service experience preferred.

Must have previous cashiering experience.

Must have 10 key and typing experience (30 WPM).

LMS and Micros experience preferred.

Must have 10 key and typing experience (30 WPM).