Hotel Front Desk Night Auditor - Weekends

ARK Hospitality; Wichita (KS); On-site; USD 18,000 - 21,000; Full time

Job summary

ARK Hospitality seeks a night auditor to support front desk operations and nightly financial reconciliation. You will verify room charges, process reservations, and assist guests with requests to ensure a high level of service.

This role requires strong customer service and communication skills, familiarity with accounting software, and willingness to work overnight. Some college is preferred but a high school diploma or equivalent is required.

Qualifications

• Experience with bookkeeping and nightly revenue procedures.
• Excellent customer service and communication skills.
• Some college preferred; high school diploma or equivalent accepted.

Responsibilities

• Verify, audit, and reconcile nightly financial records and room charges.
• Respond to inquiries, process reservations and check-ins, and handle guest requests.
• Produce daily/weekly/monthly reports for management.
• Perform administrative and accounting procedures as required.
• Ensure guests have an exceptional experience; overnight hours required.

Skills

Bookkeeping

Customer service

Communication

Accounting software

Hospitality experience

Education

Some college

Job description

Our property is growing rapidly, and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals.

• Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
• Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
• Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
• Process additional administrative, bookkeeping. and accounting procedures as required
• Ensure all guests feel they are having an exceptional experience at the property
• Flexible overnight hours are required
• Computer proficiency is required; experience with accounting or reservation software is preferred
• Excellent customer service and communication skills are required
• Some college is preferred but a high school diploma or equivalent is required
• Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required

Compensation

$13 - $15 hourly

At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!

https://arkhospitality.com/

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