Hotel Front Desk Lead — Relief Supervisor

Mesquite Gaming Employment Center; Mesquite (NV); On-site; USD 19,000 - 28,000; Full time

Job summary

Mesquite Gaming Employment Center is seeking a Front Desk Supervisor to oversee hourly front line hotel staff on a relief basis and assist management in daily operations across Mesquite Gaming properties.

The role requires prior hotel or management experience, basic math and computer skills, and the ability to work any shift including weekends and holidays. Knowledge of English communication and adherence to procedures is essential.

Qualifications

• 6 months prior management and/or hotel experience required.
• Must read, write and verbally communicate English.
• Ability to follow verbal and written directions.
• Basic math and computer skills required.
• Must be able to work any shift, weekends and holidays.

Responsibilities

• Oversee all team members, ensuring all work is completed according to established standards.
• Maintain all aspects of hotel preparatory to occupancy.
• Maintain high level of communication with all areas of management and other departments.
• Accurately maintain billing and other required information.
• Facilitate reservations and hotel check in and check out procedures.
• Understand, comply with and enforce company and departmental policies and procedures, job descriptions, OSHA regulations and standards and other written and verbal instructions.
• Motivate, encourage, train, coach, discipline and schedule team members as needed.
• Other job related duties as assigned and instructed by management.
• If at least 21 years old: Register new guests into the company’s players rewards program and accurately enter data into the company’s players rewards system.

Skills

Management experience

Hotel experience

English communication

Basic math and computer skills

Flexible shifts

Tools

POS systems

Job description

Mesquite Gaming Employment Center is seeking a Front Desk Supervisor to oversee hourly front line hotel staff on a relief basis and assist management in daily operations across Mesquite Gaming properties.

The role requires prior hotel or management experience, basic math and computer skills, and the ability to work any shift including weekends and holidays. Knowledge of English communication and adherence to procedures is essential.