Hotel Front Desk & Guest Experience Specialist

Parent Living+Plus Inc; Fort Walton Beach (FL); On-site; USD 17,047 - 24,280; Part time

Benefits offered by this job

Benefits offered

Job summary

A hospitality company is seeking a Guest Service Agent in Fort Walton Beach, Florida. This role involves being the first point of contact for guests, accommodating their needs, and ensuring a welcoming environment. Responsibilities include check-in/check-out services, managing reservations, and resolving guest conflicts. The position offers an hourly wage of $15 and requires a service-oriented attitude and regular attendance on various shifts including weekdays and weekends.

Responsibilities

• Always approach interactions with guests and employees in a friendly and service-oriented manner.
• Promote a positive work environment by addressing and resolving conflicts calmly.
• Greet guests and assist with their needs, including check-in and reservations.
• Monitor customer accounts and ensure adherence to hotel policies.

Job description

A hospitality company is seeking a Guest Service Agent in Fort Walton Beach, Florida. This role involves being the first point of contact for guests, accommodating their needs, and ensuring a welcoming environment. Responsibilities include check-in/check-out services, managing reservations, and resolving guest conflicts. The position offers an hourly wage of $15 and requires a service-oriented attitude and regular attendance on various shifts including weekdays and weekends.