Guest Experience Specialist - Front Desk

Crestview Management, LLC; Saint Pete Beach (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

A hospitality management company in St Pete Beach, FL, is seeking an attentive and friendly Front Desk Agent. The role involves greeting guests, checking them in and out, and providing assistance with inquiries and requests. Ideal candidates should have customer service experience, excellent communication skills, and a good understanding of the local area. Flexibility for nights and weekends is necessary for this client-facing role, ensuring a positive experience for guests.

Qualifications

• Previous experience in a customer service role.
• Ability to work well under pressure and in a fast-paced environment.
• Knowledge of local area to assist guests.

Responsibilities

• Greet guests in a friendly and professional manner.
• Check guests in and out efficiently.
• Answer phone calls and respond to inquiries.
• Assist guests with any requests or issues.
• Maintain a clean and organized front desk area.
• Provide information about the local area and attractions.
• Handle cash and credit card transactions accurately.

Skills

Customer service experience

Excellent communication

Ability to multitask

Attention to detail

Knowledge of St Pete Beach area

Job description

A hospitality management company in St Pete Beach, FL, is seeking an attentive and friendly Front Desk Agent. The role involves greeting guests, checking them in and out, and providing assistance with inquiries and requests. Ideal candidates should have customer service experience, excellent communication skills, and a good understanding of the local area. Flexibility for nights and weekends is necessary for this client-facing role, ensuring a positive experience for guests.