Hotel Front Desk Agent - Flexible Hours & Growth

Everhome Suites Panama City Beach; Panama City Beach (FL); On-site; USD 22,041 - 23,419; Full time

Job summary

Everhome Suites Panama City Beach is looking for a passionate hotel front desk agent to join their guest services team. In this dynamic role, you'll enhance guest experiences by welcoming and assisting them with their needs, managing their accounts, and ensuring a smooth check-in and check-out process.

The ideal candidate should possess excellent time management and customer service skills, with a preference for those having at least one year of experience in the hospitality industry. This position offers a competitive hourly wage and is perfect for those who thrive in a high-energy environment.

Qualifications

• Excellent time management and organizational skills required.
• 1 year of experience as a hotel front desk agent preferred.
• Comfortable handling stressful situations over the phone.

Responsibilities

• Welcome, register, check-in and check out guests.
• Communicate with housekeeping about room readiness.
• Field customer complaints as necessary.

Skills

Time management skills

Customer service skills

Organizational skills

Interpersonal skills

Education

High school graduate or GED

Tools

Microsoft Office

Reservation management systems

Job description

Everhome Suites Panama City Beach is looking for a passionate hotel front desk agent to join their guest services team. In this dynamic role, you'll enhance guest experiences by welcoming and assisting them with their needs, managing their accounts, and ensuring a smooth check-in and check-out process.

The ideal candidate should possess excellent time management and customer service skills, with a preference for those having at least one year of experience in the hospitality industry. This position offers a competitive hourly wage and is perfect for those who thrive in a high-energy environment.