Hotel Front Desk Agent — Guest Experience & Payments

Stonebridge; Lone Tree (CO); On-site; USD 25,000 - 26,000; Part time

Benefits offered by this job

Medical

Dental

Vision

PTO

401(k) matching

Wellness support

Life and disability coverage

Tuition aid

Travel and lodging perks

Job summary

Stonebridge in Lone Tree, Colorado, is seeking a Part-time Guest Service Agent to support the hotel front desk operations. You will greet guests, register them, manage reservations, verify payments, and handle inquiries with a focus on accuracy and service quality.

The role requires knowledge of property management systems, basic office software, and cash handling. Flexible scheduling includes evenings, weekends, and holidays to ensure guest satisfaction.

Qualifications

• Experience in a hotel front desk or guest service role preferred.
• Strong customer service and communication skills.
• Proficiency in using property management systems and basic office software.

Responsibilities

• Greet, register, and assign rooms to guests.
• Verify guest credit and establish payment methods.
• Maintain guest records and manage ledgers.
• Compute bills and collect payments.
• Coordinate with housekeeping and maintenance staff.
• Make and confirm reservations for guests.
• Answer inquiries about hotel services and local amenities.

Skills

Customer service

Communication

Cash handling

MS Office

Tools

Property management system (PMS)

Job description

Stonebridge in Lone Tree, Colorado, is seeking a Part-time Guest Service Agent to support the hotel front desk operations. You will greet guests, register them, manage reservations, verify payments, and handle inquiries with a focus on accuracy and service quality.

The role requires knowledge of property management systems, basic office software, and cash handling. Flexible scheduling includes evenings, weekends, and holidays to ensure guest satisfaction.