Front Desk Guest Services Pro — Flexible Hours

Stonebridge; Loveland (CO); On-site; USD 18,184 - 25,898; Part time

Benefits offered by this job

Medical and dental benefits

401(k) matching

Tuition aid

Travel and lodging perks

Job summary

Stonebridge is seeking a part-time Guest Service Agent in Loveland, Colorado. You will ensure smooth check-in and check-out procedures, maintain accurate guest records, and provide outstanding guest services.

This role involves handling various guest inquiries, payments, and reservations to ensure a high level of satisfaction. Previous hotel front desk experience is preferred, alongside strong customer service skills and the ability to work independently.

Qualifications

• Previous experience in a hotel front desk or guest service role preferred.
• Strong customer service and communication skills.
• Proficiency in using property management systems and basic office software.

Responsibilities

• Greet and register guests upon arrival.
• Verify guest credit and establish payment methods.
• Maintain accurate guest records and perform bookkeeping tasks.
• Address guest-reported issues in coordination with staff.
• Answer inquiries regarding hotel services and local amenities.

Skills

Customer service skills

Communication skills

Problem-solving abilities

Organizational skills

Proficiency in property management systems

Tools

Property management systems

Microsoft Word

Microsoft Excel

Job description

Stonebridge is seeking a part-time Guest Service Agent in Loveland, Colorado. You will ensure smooth check-in and check-out procedures, maintain accurate guest records, and provide outstanding guest services.

This role involves handling various guest inquiries, payments, and reservations to ensure a high level of satisfaction. Previous hotel front desk experience is preferred, alongside strong customer service skills and the ability to work independently.