Front Desk Guest Service Agent (Part-Time)

Stonebridge Hospitality Management; Boulder (CO); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off (PTO)

401(k) matching

Job summary

Stonebridge Hospitality Management seeks a part-time Guest Service Agent in Boulder, CO. The role focuses on smooth check-in/check-out, guest record accuracy, and delivering exceptional service at the hotel front desk.

Responsibilities include greeting guests, handling payments, reservations, and inquiries, while coordinating with housekeeping and maintenance to resolve issues and ensure guest satisfaction.

Qualifications

• Previous front desk or guest service experience preferred.
• Strong customer service and communication skills.
• Proficiency with property management systems and basic office software.

Responsibilities

• Greet, register, and assign rooms to guests on arrival.
• Verify guest credit and establish payment methods.
• Maintain accurate records of room availability and guest accounts.
• Compute bills, collect payments, and balance cash.
• Post charges to ledgers manually or via computer systems.
• Coordinate with housekeeping and maintenance to address issues.
• Make and confirm reservations for guests.
• Answer inquiries about hotel services and local amenities.

Skills

Customer service

Communication

Cash handling

Problem solving

Organizational skills

Independent work

Tools

Property management systems

Job description

Stonebridge Hospitality Management seeks a part-time Guest Service Agent in Boulder, CO. The role focuses on smooth check-in/check-out, guest record accuracy, and delivering exceptional service at the hotel front desk.

Responsibilities include greeting guests, handling payments, reservations, and inquiries, while coordinating with housekeeping and maintenance to resolve issues and ensure guest satisfaction.