Hotel Executive Housekeeper — Lead Rooms Operations

Hyatt Regency; Baltimore (MD); Vor Ort; USD 80.000 - 92.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Health benefits

Free/discounted room nights

Friends & family rates

Discounts on F&B

401(k) matching

Tuition reimbursement

Employee meals

Zusammenfassung

Hyatt Regency Baltimore Inner Harbor is seeking an Executive Housekeeper to lead our property's Rooms operations. This senior role requires strong leadership, attention to detail, and a commitment to delivering exceptional guest experiences through efficient service and proactive team development.

Reporting to the Director of Operations, you will manage housekeeping through staffing, budgeting, safety compliance, and collaboration with other departments.

Qualifikationen

• 4+ years in progressive hotel Rooms Management, ideally with Hyatt
• Pre-opening hotel experience is a plus
• Service-oriented with strong presentation skills
• Hospitality degree is an asset
• Strong English communication and leadership abilities
• Proficient in Word and Excel
• Excellent organizational and interpersonal skills

Aufgaben

• Oversee all housekeeping operations and maintain cleanliness standards
• Lead staff training, scheduling, and inter-department coordination
• Develop budget and manage labor costs
• Ensure safety compliance (OSHA/ADA) and vendor relations
• Inspect rooms and supervise multilingual staff
• Collaborate with other departments to meet service goals

Kenntnisse

Interpersonal skills

Leadership

English communication

Customer service orientation

Ausbildung

Hotel/Hospitality degree (asset)

Tools

Microsoft Word

Excel

Jobbeschreibung

Hyatt Regency Baltimore Inner Harbor is seeking an Executive Housekeeper to lead our property's Rooms operations. This senior role requires strong leadership, attention to detail, and a commitment to delivering exceptional guest experiences through efficient service and proactive team development.

Reporting to the Director of Operations, you will manage housekeeping through staffing, budgeting, safety compliance, and collaboration with other departments.