Hotel Customer Service Coordinator

Destination Careers; Oregon; Hybrid; USD 35,000 - 65,000; Full time

Benefits offered by this job

Collaborative remote environment

Hands-on guidance and self-paced训练

Access to hotel partnerships

Job summary

Destination Knot is seeking a Virtual Hotel Customer Service Coordinator to assist clients in arranging lodging for leisure, group, or business travel. You will help ensure smooth bookings while upholding exceptional service standards.

Work fully remotely in a collaborative environment with hands-on guidance, self-paced training, and access to hotel industry partnerships. This role offers growth in travel-booking operations and client communications.

Qualifications

• Must be organized and dependable.
• Comfortable with digital tools and remote communication.
• Friendly, professional demeanor.
• Willingness to learn the travel booking process.

Responsibilities

• Understand client needs and travel preferences.
• Provide hotel recommendations and confirm reservations.
• Manage booking changes and follow-up communication.
• Keep detailed, accurate client records.

Skills

Organized

Dependable

Digital tools

Remote communication

Friendly demeanor

Willingness to learn

Job description

Location

Remote

Position Summary

As a Virtual Hotel Customer Service Coordinator, you’ll help clients arrange lodging for leisure, group, or business travel. You’ll ensure each booking runs smoothly while upholding Destination Knot’s commitment to exceptional service.

Responsibilities

• Understand client needs and travel preferences
• Provide hotel recommendations and confirm reservations
• Manage booking changes and follow-up communication
• Keep detailed, accurate client records

Requirements

• Organized and dependable
• Comfortable with digital tools and remote communication
• Friendly, professional demeanor
• Willingness to learn the travel booking process

Why Join Us

• Collaborative remote environment
• Hands-on guidance and self-paced training
• Access to industry partnerships and hotel programs

$35,000 - $65,000 a year