Hotel AV Technician for Banquets & Events

ITA Audio Visual Solutions; Chandler (AZ); On-site; USD 42,000 - 56,000; Full time

Job summary

ITA Audio Visual Solutions is seeking a Hotel Technician to deliver and service AV equipment at hotel properties, ensuring guest satisfaction and smooth event operations. Responsibilities include coordinating equipment, assessing guest needs, and maintaining professional conduct throughout events.

The role requires prepping orders, managing charges, and maintaining inventory while adhering to ITA service standards.

Qualifications

• Associates Degree or equivalent two-year college/technical school, or minimum one year of in-house audio visual experience and/or training.
• Experience with in-house AV systems or event setup in hotel environments is a plus.
• Ability to lift up to 50 lbs and work flexible hours including evenings and weekends.

Responsibilities

• Meet or exceed ITA's Hotel Service Standards and prepare AV orders.
• Review orders in advance and secure needed equipment.
• Interact with guests to assess AV needs and propose suitable solutions.
• Maintain contact with customer during events to ensure satisfaction.
• Create work orders and finalize AV charges daily with proper signatures.

Skills

Customer service

Time management

Professional appearance

Education

Associates Degree or equivalent

Tools

Audio-visual equipment

Job description

ITA Audio Visual Solutions is seeking a Hotel Technician to deliver and service AV equipment at hotel properties, ensuring guest satisfaction and smooth event operations. Responsibilities include coordinating equipment, assessing guest needs, and maintaining professional conduct throughout events.

The role requires prepping orders, managing charges, and maintaining inventory while adhering to ITA service standards.