Host & Server Assistant

Brix Tavern; Hillsboro (OR); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Diverse work environment

Work-life balance

Company parties

Employee discounts

Delicious food

Job summary

Brix Tavern in Hillsboro, OR is seeking a professional and welcoming Host and server assistant to support front-of-house operations. You will be the first point of contact, ensuring guests receive a warm welcome and a memorable dining experience from arrival to departure.

Responsibilities include greeting guests, managing reservations, coordinating seating, handling dietary requests, and maintaining a clean, efficient reception area in a fast-paced environment.

Qualifications

• Customer service experience in hospitality or related role.
• Excellent verbal and written communication skills with guests and team members.
• Keen attention to detail ensuring cleanliness and quality of guest interactions.
• Flexibility to work varying shifts including evenings, weekends, and holidays.
• Ability to work cooperatively in a team and support colleagues.

Responsibilities

• Greet guests warmly, manage reservations, and oversee seating for smooth service flow.
• Address dietary needs and seating preferences to enhance guest satisfaction.
• Serve as the primary liaison between guests and staff, ensuring clear communication.
• Maintain cleanliness and organization of the reception area, manage dining menus, and stock front-of-house materials.
• Ensure safety and sanitation standards are followed to provide a clean environment.

Skills

Customer service

Communication

Attention to detail

Adaptability

Teamwork

Job description

Benefits

• Diverse, Inclusive, Welcoming Safe Space for Everyone
• Opportunities to Group
• Work-life Balance
• Delicious Food
• We're Competitive
• Company parties
• Employee discounts

Position Overview

We are seeking a professional and welcoming Host and server assistant to assist with the front-of-house activities at our restaurant. As the first point of contact, the Host plays a crucial role in ensuring guests receive a warm welcome and enjoy a memorable dining experience from arrival to departure.

Key Responsibilities

• Guest Reception: Warmly greet guests upon their arrival, manage reservations, and oversee seating arrangements to ensure a smooth flow of service.
• Guest Service: Address and accommodate special requests, dietary needs, and seating preferences to enhance guest satisfaction.
• Communication: Act as the primary liaison between guests and restaurant staff, ensuring clear and effective communication to facilitate efficient service and address any guest concerns promptly.
• Operational Efficiency: Assist in maintaining the cleanliness and organization of the guest reception area, manage dining menus, and ensure all front-of-house materials are up-to-date and well presented. Assist with pre bussing and resetting tables, rolling silverware and stock stations.
• Safety Compliance: Monitor and maintain compliance with all restaurant safety standards and sanitation regulations, ensuring a clean and safe environment for both guests and staff.

Qualifications

• Customer Service Experience: Prior experience in customer service or a hospitality role, with a demonstrated ability to engage and satisfy guests.
• Communication Skills: Excellent verbal and written communication skills, capable of interacting warmly and effectively with guests and team members.
• Attention to Detail: A keen eye for detail, ensuring all aspects of the guest experience are managed effectively from cleanliness to personal interactions.
• Adaptability: Flexibility to work various shifts, including evenings, weekends, and holidays, and adapt to changing business needs.
• Team Collaboration: Ability to work cooperatively in a team environment, supporting colleagues and contributing to a positive workplace.