Host

R.Salerno Restaurant Group; Mount Prospect (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

A prominent restaurant group in Mount Prospect, Illinois, is seeking a professional Host to ensure guests receive a warm welcome and pleasant dining experience. Responsibilities include managing reservations, addressing guest preferences, and maintaining a clean reception area. Candidates should have customer service experience, strong communication skills, and the ability to work various shifts. This role is key to delivering exceptional guest satisfaction.

Qualifications

• Prior experience in customer service or a hospitality role.
• Excellent verbal and written communication skills.
• A keen eye for detail in managing guest experiences.
• Flexibility to work various shifts, including evenings and weekends.
• Ability to work cooperatively in a team environment.

Responsibilities

• Warmly greet guests upon arrival and manage reservations.
• Address special requests and seating preferences.
• Act as the liaison between guests and restaurant staff.
• Maintain cleanliness and organization of the reception area.
• Monitor compliance with restaurant safety standards.

Skills

Customer Service Experience

Communication Skills

Attention to Detail

Adaptability

Team Collaboration

Job description

Position Overview

We are seeking a professional and welcoming Host to assist with the front‑of‑house activities at our restaurant. As the first point of contact, the Host plays a crucial role in ensuring guests receive a warm welcome and enjoy a memorable dining experience from arrival to departure.

Key Responsibilities

• Guest Reception: Warmly greet guests upon their arrival, manage reservations, and oversee seating arrangements to ensure a smooth flow of service.
• Guest Service: Address and accommodate special requests, dietary needs, and seating preferences to enhance guest satisfaction.
• Communication: Act as the primary liaison between guests and restaurant staff, ensuring clear and effective communication to facilitate efficient service and address any guest concerns promptly.
• Operational Efficiency: Assist in maintaining the cleanliness and organization of the guest reception area, manage dining menus, and ensure all front‑of‑house materials are up to date and well presented.
• Safety Compliance: Monitor and maintain compliance with all restaurant safety standards and sanitation regulations, ensuring a clean and safe environment for both guests and staff.

Qualifications

• Customer Service Experience: Prior experience in customer service or a hospitality role, with a demonstrated ability to engage and satisfy guests.
• Communication Skills: Excellent verbal and written communication skills, capable of interacting warmly and effectively with guests and team members.
• Attention to Detail: A keen eye for detail, ensuring all aspects of the guest experience are managed effectively from cleanliness to personal interactions.
• Adaptability: Flexibility to work various shifts, including evenings, weekends, and holidays, and adapt to changing business needs.
• Team Collaboration: Ability to work cooperatively in a team environment, supporting colleagues and contributing to a positive workplace.

Complete our short application today!