Host

Flecha Restaurant; Newport Beach (CA); On-site; USD 22,041 - 30,307; Full time

Job summary

Flecha Restaurant in Newport Beach is seeking a welcoming Host to front-of-house, greeting guests and guiding seating to ensure a smooth dining experience. The role emphasizes excellent guest service, clear communication with staff, and attention to cleanliness and safety in the reception area.

Flexibility for evenings, weekends, and holidays is preferred to support busy service periods. Strong interpersonal skills and teamwork are essential to contribute to a positive dining atmosphere and

Qualifications

• Experience in customer service or hospitality roles.
• Excellent verbal and written communication skills.
• Keen eye for detail in guest reception and cleanliness.
• Flexible to work evenings, weekends, and holidays.
• Able to collaborate effectively with restaurant staff.

Responsibilities

• Warmly greet guests upon arrival and manage reservations.
• Oversee seating arrangements for smooth service flow.
• Address dietary needs and special requests to improve guest satisfaction.
• Maintain cleanliness and organization of the guest reception area.
• Support safety and sanitation standards in the front-of-house.

Skills

Customer Service

Communication

Attention to Detail

Adaptability

Teamwork

Job description

Position Overview

We are seeking a professional and welcoming Host to assist with the front‑of‑house activities at our restaurant. As the first point of contact, the Host plays a crucial role in ensuring guests receive a warm welcome and enjoy a memorable dining experience from arrival to departure.

Key Responsibilities

• Guest Reception: Warmly greet guests upon their arrival, manage reservations, and oversee seating arrangements to ensure a smooth flow of service.
• Guest Service: Address and accommodate special requests, dietary needs, and seating preferences to enhance guest satisfaction.
• Communication: Act as the primary liaison between guests and restaurant staff, ensuring clear and effective communication to facilitate efficient service and address any guest concerns promptly.
• Operational Efficiency: Assist in maintaining the cleanliness and organization of the guest reception area, manage dining menus, and ensure all front‑of‑house materials are up-to-date and well presented.
• Safety Compliance: Monitor and maintain compliance with all restaurant safety standards and sanitation regulations, ensuring a clean and safe environment for both guests and staff.

Qualifications

• Customer Service Experience: Prior experience in customer service or a hospitality role, with a demonstrated ability to engage and satisfy guests.
• Communication Skills: Excellent verbal and written communication skills, capable of interacting warmly and effectively with guests and team members.
• Attention to Detail: A keen eye for detail, ensuring all aspects of the guest experience are managed effectively from cleanliness to personal interactions.
• Adaptability: Flexibility to work various shifts, including evenings, weekends, and holidays, and adapt to changing business needs.
• Team Collaboration: Ability to work cooperatively in a team environment, supporting colleagues and contributing to a positive workplace.

Complete our short application today!