Host

Village Inn; Springfield (MO); On-site; USD 16,531 - 20,664; Part time

Job summary

A local restaurant in Springfield, Missouri is seeking a professional Host to ensure a memorable dining experience for guests. The Host will greet guests, manage reservations, and maintain the reception area. Ideal candidates should have prior customer service experience and excellent communication skills. Flexibility in working various shifts is essential.

Qualifications

• Prior experience in customer service or a hospitality role.
• Excellent verbal and written communication skills.
• A keen eye for detail.

Responsibilities

• Warmly greet guests upon arrival and manage reservations.
• Address special requests and dietary needs.
• Maintain cleanliness and organization of the reception area.

Skills

Customer Service Experience

Communication Skills

Attention to Detail

Adaptability

Team Collaboration

Job description

Position Overview

We are seeking a professional and welcoming Host to assist with the front-of-house activities at our restaurant. As the first point of contact, the Host plays a crucial role in ensuring guests receive a warm welcome and enjoy a memorable dining experience from arrival to departure.

Key Responsibilities

Guest Reception: Warmly greet guests upon their arrival, manage reservations, and oversee seating arrangements to ensure a smooth flow of service.

Guest Service: Address and accommodate special requests, dietary needs, and seating preferences to enhance guest satisfaction.

Communication: Act as the primary liaison between guests and restaurant staff, ensuring clear and effective communication to facilitate efficient service and address any guest concerns promptly.

Operational Efficiency: Assist in maintaining the cleanliness and organization of the guest reception area, manage dining menus, and ensure all front-of-house materials are up-to-date and well presented.

Safety Compliance: Monitor and maintain compliance with all restaurant safety standards and sanitation regulations, ensuring a clean and safe environment for both guests and staff.

Qualifications

Customer Service Experience: Prior experience in customer service or a hospitality role, with a demonstrated ability to engage and satisfy guests.

Communication Skills: Excellent verbal and written communication skills, capable of interacting warmly and effectively with guests and team members.

Attention to Detail: A keen eye for detail, ensuring all aspects of the guest experience are managed effectively from cleanliness to personal interactions.

Adaptability: Flexibility to work various shifts, including evenings, weekends, and holidays, and adapt to changing business needs.

Team Collaboration: Ability to work cooperatively in a team environment, supporting colleagues and contributing to a positive workplace.

Complete our short application today!