Host - Create Memorable Welcomes & Seamless Seating

Hudson House River Oaks; Houston (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental and Vision benefits

Flexible schedule

Professional development

Family Meals

Dining discounts at Vandelay concepts

Company holidays off

Collaborative, uplifting culture

Job summary

Hudson House is seeking a Host in Houston to set the tone for every guest’s visit with a warm welcome and thoughtful seating based on reservations and walk-ins. You will guide guests through the dining experience, answering questions and coordinating with servers to ensure smooth front‑of‑house operations.

You will manage phone inquiries, uphold menu knowledge, and maintain records to support a memorable first and last impression for Vandelay’s hospitality standards.

Qualifications

• Must be at least 18 years old.
• A warm, positive attitude with a strong sense of responsibility and ownership of the role.
• Exceptional attention to detail and clear, professional communication skills.
• Team-oriented mindset with consistent punctuality and reliability.
• Willingness to complete and pass training quizzes on service standards, guest experience, and job knowledge.
• Genuine passion for creating memorable moments of hospitality for our guests.
• Eagerness to learn, grow, and develop within the position and restaurant.
• Certification for food handling as required by state and local regulations.

Responsibilities

• Provide concierge-level hospitality, ensuring every guest feels welcome, comfortable, and well cared for from arrival through departure.
• Build genuine relationships with guests, engaging on a name-to-name basis and fostering a warm, familiar atmosphere.
• Strategize seating and dining room flow by reviewing RESY reservation books, guest profiles, photos, and special requests prior to each service.
• Maintain the RESY database with detailed notes during and after service, and manage adjustments for private bookings, events, and reservation changes.
• Seat guests efficiently and thoughtfully, balancing guest experience with table availability, pacing, and service needs.
• Demonstrate strong knowledge of menu items, table layouts, and seat numbers to support accurate communication and seamless service.
• Answer phone calls with professionalism and warmth, ensuring all callers feel supported and well-informed.
• Communicate clearly with servers, managers, and fellow hosts to coordinate seating plans and maintain smooth front-of-house operations.
• Assist with guest inquiries, special accommodations, and unique requests, always delivering service that exceeds expectations.
• Execute opening, mid-shift, closing, and side-work procedures to ensure the host stand and entry area remain organized, polished, and fully prepared for service.

Skills

Customer service orientation

Strong communication

Professional demeanor

Teamwork

Attention to detail

Hospitality knowledge

Food safety certification

Job description

Hudson House is seeking a Host in Houston to set the tone for every guest’s visit with a warm welcome and thoughtful seating based on reservations and walk-ins. You will guide guests through the dining experience, answering questions and coordinating with servers to ensure smooth front‑of‑house operations.

You will manage phone inquiries, uphold menu knowledge, and maintain records to support a memorable first and last impression for Vandelay’s hospitality standards.