Hospitality-Driven Host: Elevate Guest Experiences

Hudson House; Dallas (TX); Hybrid; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

Dining discounts

Professional development

Family meals

Holiday closures

Job summary

Hudson House in Dallas is seeking a Host to set the tone for every guest’s experience. You will welcome guests, manage seating and reservations, and coordinate with servers to ensure a smooth front-of-house.

You’ll help guests feel cared for from their arrival through departure, delivering a memorable introduction to Vandelay Hospitality. This role offers growth within a fast-paced environment and includes dining discounts, health benefits, and opportunities for professional development as part

Qualifications

• Must be at least 18 years old.
• Warm, positive attitude with responsibility and ownership.
• Exceptional attention to detail and clear, professional communication.
• Team-oriented mindset with reliability and punctuality.
• Willingness to complete training quizzes on service standards and guest experience.
• Genuine passion for hospitality and guest moments.
• Eagerness to grow within the restaurant.
• State/local food handling certification required.

Responsibilities

• Provide concierge-level hospitality, ensuring every guest feels welcome from arrival to departure.
• Build genuine relationships with guests on a name-to-name basis to foster a warm atmosphere.
• Strategize seating and dining room flow by reviewing RESY reservation books and guest notes.
• Maintain the RESY database with notes during and after service, and adjust for private bookings and events.
• Seat guests efficiently, balancing experience with table availability and service needs.
• Demonstrate strong knowledge of menu items, layouts, and seat numbers for clear communication.
• Answer phone calls with professionalism and warmth, ensuring callers feel cared for.
• Coordinate seating plans with servers and managers to maintain smooth front-of-house operations.
• Assist with guest inquiries and special requests, delivering service that exceeds expectations.
• Execute opening, mid-shift, closing, and side-work to keep the host stand organized.

Skills

Excellent communication

Customer service

Teamwork

Attention to detail

Food handler certification

Willingness to learn

Job description

Hudson House in Dallas is seeking a Host to set the tone for every guest’s experience. You will welcome guests, manage seating and reservations, and coordinate with servers to ensure a smooth front-of-house.

You’ll help guests feel cared for from their arrival through departure, delivering a memorable introduction to Vandelay Hospitality. This role offers growth within a fast-paced environment and includes dining discounts, health benefits, and opportunities for professional development as part