Front-of-House Host - Warm Welcome & Smooth Seating

Vandelay Companies; Houston (TX); On-site; USD 17,908 - 24,796; Full time

Benefits offered by this job

Medical, Dental and Vision benefits

Professional development

Dining discounts

Family meals

Holidays off: Thanksgiving, Christmas,

Job summary

Vandelay Companies is seeking a Host for Vandelay’s hospitality group in Houston. The role focuses on creating a warm welcome, guiding guests to seating, and maintaining smooth front-of-house operations.

You will manage reservations, engage with guests, and coordinate with servers and managers to ensure a seamless dining experience. A customer-focused attitude and reliability are essential for success.

Qualifications

• Must be at least 18 years old.
• Positive attitude with responsibility and ownership.
• Exceptional attention to detail and professional communication.

Responsibilities

• Provide concierge-level hospitality, ensuring guests feel welcome and well cared for from arrival through departure.
• Build genuine relationships with guests and foster a warm, familiar atmosphere.
• Strategize seating and dining flow using RESY reservations, guest profiles, photos and requests.
• Maintain RESY notes and manage adjustments for private bookings and events.
• Seat guests efficiently, balancing experience with table availability and service needs.
• Demonstrate knowledge of menu items, layouts, and seating numbers for clear communication.
• Answer calls professionally and warmly, informing callers confidently.
• Coordinate seating plans with servers and managers for smooth front-of-house operations.
• Assist with guest inquiries and special requests, delivering service that exceeds expectations.
• Execute opening, mid-shift, closing, and side-work to keep host stand organized for service.

Skills

Customer service

Communication

Professionalism

Punctuality

Job description

Vandelay Companies is seeking a Host for Vandelay’s hospitality group in Houston. The role focuses on creating a warm welcome, guiding guests to seating, and maintaining smooth front-of-house operations.

You will manage reservations, engage with guests, and coordinate with servers and managers to ensure a seamless dining experience. A customer-focused attitude and reliability are essential for success.