Hospitality Host — Create Memorable Guest Moments

Vandelay Companies; Dallas, Northern (TX, KY); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, Dental and Vision benefits

Professional development and career成长

Family Meals

Dining discounts

Closed holidays

Collaborative culture

Job summary

Vandelay Companies seeks a personable Host to greet guests, manage seating, and ensure a warm first impression at Hudson House. You will coordinate with servers, manage reservations and walk-ins, and help deliver an exceptional dining experience from arrival to departure.

Ideal candidates are 18+, with strong communication, teamwork, and a genuine passion for hospitality. Training will cover service standards, guest experience, and knowledge of menu details to support smooth front-of-house

Qualifications

• Must be at least 18 years old.
• Warm, positive attitude with a strong sense of responsibility and ownership of the role.
• Exceptional attention to detail and clear, professional communication skills.
• Team-oriented mindset with consistent punctuality and reliability.
• Willingness to complete and pass training quizzes on service standards, guest experience, and job knowledge.
• Genuine passion for creating memorable moments of hospitality for our guests.
• Eagerness to learn, grow, and develop within the position and restaurant.
• Certification for food handling as required by state and local regulations.

Responsibilities

• Provide concierge-level hospitality, ensuring every guest feels welcome, comfortable, and well cared for from arrival through departure.
• Build genuine relationships with guests, engaging on a name-to-name basis and fostering a warm, familiar atmosphere.
• Strategize seating and dining room flow by reviewing RESY reservation books, guest profiles, photos, and special requests prior to each service.
• Maintain the RESY database with detailed notes during and after service, and manage adjustments for private bookings, events, and reservation changes.
• Seat guests efficiently and thoughtfully, balancing guest experience with table availability, pacing, and service needs.
• Demonstrate strong knowledge of menu items, table layouts, and seat numbers to support accurate communication and seamless service.
• Answer phone calls with professionalism and warmth, ensuring all callers feel supported and well-informed.
• Communicate clearly with servers, managers, and fellow hosts to coordinate seating plans and maintain smooth front-of-house operations.
• Assist with guest inquiries, special accommodations, and unique requests, always delivering service that exceeds expectations.
• Execute opening, mid-shift, closing, and side-work procedures to ensure the host stand and entry area remain organized, polished, and fully prepared for service.

Skills

Customer service

Communication

Teamwork

Punctuality

Attention to detail

Professionalism

Willingness to learn

Job description

Vandelay Companies seeks a personable Host to greet guests, manage seating, and ensure a warm first impression at Hudson House. You will coordinate with servers, manage reservations and walk-ins, and help deliver an exceptional dining experience from arrival to departure.

Ideal candidates are 18+, with strong communication, teamwork, and a genuine passion for hospitality. Training will cover service standards, guest experience, and knowledge of menu details to support smooth front-of-house