Host

Rokka Grill & Whiskey Bar; Whittier (CA); On-site; USD 21,000 - 28,000; Full time

Job summary

Rokka Grill & Whiskey Bar in Whittier, CA is seeking a friendly Host to warmly welcome guests, manage the waitlist, seat guests, and support reservations in a fast-paced front-of-house environment.

You will maintain knowledge of the menu and specials, answer basic guest questions, and communicate guest needs to servers and management to ensure a smooth, positive dining experience for every guest.

Qualifications

• Experience in restaurant or customer service preferred.
• Positive attitude and professional appearance.
• Strong communication and guest service skills.
• Ability to stay calm and organized during busy shifts.

Responsibilities

• Greet guests warmly as they enter the restaurant
• Manage the waitlist and seating flow during busy shifts
• Provide menus and answer basic guest questions
• Seat guests while balancing table rotation for servers
• Assist with reservations and answer phone calls
• Maintain knowledge of the menu, specials, and restaurant layout
• Check in with guests and help support a positive dining experience
• Communicate guest concerns to management when needed
• Help keep the host stand and entrance area clean and organized
• Support other front-of-house positions as needed
• Provide excellent customer service at all times

Skills

Excellent communication

Guest service orientation

Professional appearance

Stay calm under pressure

Team collaboration

Education

High school diploma or equivalent

Job description

Host Job Description – Rokka Grill & Whiskey Bar

Rokka Grill & Whiskey Bar is looking for a friendly, organized, and welcoming Host to join our front-of-house team. This role is often the first impression guests have of Rokka, so we’re looking for someone who is professional, personable, and able to keep the guest experience smooth from the moment they arrive.

The ideal candidate is comfortable working in a fast-paced restaurant environment, managing waitlists, seating guests, answering phones, supporting reservations, and communicating clearly with servers and management.

Host Responsibilities:

• Greet guests warmly as they enter the restaurant


• Manage the waitlist and seating flow during busy shifts


• Provide menus and answer basic guest questions


• Seat guests while balancing table rotation for servers


• Assist with reservations and answer phone calls


• Maintain knowledge of the menu, specials, and restaurant layout


• Check in with guests and help support a positive dining experience


• Communicate guest concerns to management when needed


• Help keep the host stand and entrance area clean and organized


• Support other front-of-house positions as needed


• Provide excellent customer service at all times

Host Requirements:

• Restaurant or customer service experience preferred


• Positive attitude and professional appearance


• Strong communication and guest service skills


• Ability to stay calm and organized during busy shifts


• Comfortable standing for extended periods of time


• Ability to follow instructions and ask questions when needed


• Basic POS, reservation, or phone skills preferred


• Ability to work well with servers, bartenders, kitchen staff, and management


• Availability to work evenings, weekends, and holidays


• High school diploma or equivalent preferred

About Rokka Grill & Whiskey Bar

Rokka Grill & Whiskey Bar offers an elevated dining experience with quality food, craft cocktails, whiskey selections, and a polished restaurant atmosphere. We’re looking for team members who enjoy hospitality and take pride in creating a great first impression for every guest.