Host - Ro Hyde Park

Three Oaks Hospitality; Tampa (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee Discount

Referral Program

Flexible Schedule

Paid Training

Job summary

Ro Hyde Park in Tampa is seeking a friendly Host/Hostess to be the first point of contact for guests. You will greet customers, manage reservations, and coordinate seating for dining and bar areas, ensuring a smooth flow of guests throughout service.

The role requires excellent communication, strong organizational skills, and the ability to work shifts. A high school diploma or GED is needed, with hospitality certification considered a plus.

Qualifications

• High school diploma or GED required; hospitality certification is a plus.
• Experience in hosting/waiting roles preferred, including reservation management.
• Familiarity with health and safety regulations and restaurant etiquette.
• Strong communication skills, both in person and over the phone.
• Ability to stay organized and coordinate seating for dining and bar areas.
• Willingness to work flexible shifts and stand for extended periods.

Responsibilities

• Welcome guests to the restaurant.
• Provide accurate wait times and monitor waiting lists.
• Manage reservations and seating options.
• Escort guests to dining or bar areas and present menus.
• Greet guests during departure and coordinate with staff.
• Maintain a clean reception area and assist with overflow tasks.
• Answer phone inquiries and address customer questions.
• Assist servers as needed and manage guest flow.

Skills

Etiquette knowledge

Health & safety

Customer service

Excellent communication

Strong organizational

Shift availability

Stamina (standing)

Education

High school diploma or GED

Hospitality certification (plus)

Experience as Host/Hostess or Waiter/Waitress

Reservations experience

Job description

Ro Hyde Park is looking for a Host or Hostess to join our team and be the first point of contact for our guests. Host/Hostess responsibilities include greeting guests, providing accurate wait times, and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts. Ultimately, you’ll ensure we provide excellent customer service and a pleasant dining experience for our guests.

Supervisory Responsibilities

• None.

Duties/Responsibilities

• Welcome guests to the restaurant.
• Provide accurate wait times and monitor waiting lists.
• Manage reservations.
• Escort customers to assigned dining or bar areas.
• Provide menus and announce Waiter/Waitress’s name.
• Greet customers upon their departure.
• Coordinate with wait staff about available seating options
• Maintain a clean reception area.
• Cater to guests who require extra attention (e.g. elderly)
• Answer incoming calls and address customers’ queries.
• Assists wait staff as needed.
• Performs other related duties as assigned.

Required Skills/Abilities

• Understanding of restaurant etiquette
• Familiarity with health and safety regulations
• Demonstrable customer-service skills
• Excellent communication skills (via phone and in-person)
• Strong organizational skills with the ability to monitor the entire dining and bar area.
• Availability to work in shifts as needed.
• Good physical condition to walk and stand during an entire shift.

Education And Experience

• High school diploma or GED
• Hospitality certification is a plus.
• Previous experience as a as a Host/Hostess or Waiter/Waitress
• Experience in managing reservations.

Physical Requirements

• Remain standing for extended periods of time.
• Bending, squatting and lifting up to 15 lbs. for short distances.
• Ability to work with varying noise levels.

Benefits

• Employee Discount
• Referral Program
• Flexible Schedule
• Paid Training