Front-of-House Host - Warm Guest Experience

Rokka Grill & Whiskey Bar; Whittier (CA); On-site; USD 21,000 - 28,000; Full time

Job summary

Rokka Grill & Whiskey Bar in Whittier, CA is seeking a friendly Host to warmly welcome guests, manage the waitlist, seat guests, and support reservations in a fast-paced front-of-house environment.

You will maintain knowledge of the menu and specials, answer basic guest questions, and communicate guest needs to servers and management to ensure a smooth, positive dining experience for every guest.

Qualifications

• Experience in restaurant or customer service preferred.
• Positive attitude and professional appearance.
• Strong communication and guest service skills.
• Ability to stay calm and organized during busy shifts.

Responsibilities

• Greet guests warmly as they enter the restaurant
• Manage the waitlist and seating flow during busy shifts
• Provide menus and answer basic guest questions
• Seat guests while balancing table rotation for servers
• Assist with reservations and answer phone calls
• Maintain knowledge of the menu, specials, and restaurant layout
• Check in with guests and help support a positive dining experience
• Communicate guest concerns to management when needed
• Help keep the host stand and entrance area clean and organized
• Support other front-of-house positions as needed
• Provide excellent customer service at all times

Skills

Excellent communication

Guest service orientation

Professional appearance

Stay calm under pressure

Team collaboration

Education

High school diploma or equivalent

Job description

Rokka Grill & Whiskey Bar in Whittier, CA is seeking a friendly Host to warmly welcome guests, manage the waitlist, seat guests, and support reservations in a fast-paced front-of-house environment.

You will maintain knowledge of the menu and specials, answer basic guest questions, and communicate guest needs to servers and management to ensure a smooth, positive dining experience for every guest.