Host

Medurebrothers; Northern (KY); On-site; USD 17,000 - 25,000; Full time

Job summary

Medurebrothers is seeking a friendly Host to welcome guests and manage seating at our restaurant. You will be the first point of contact, ensuring a warm reception and a smooth dining experience from arrival to departure.

Responsibilities include greeting guests, managing reservations, and coordinating seating while collaborating with the front-of-house team. Flexibility for evenings and weekends is expected to support busy service periods.

Qualifications

• Experience in customer service or hospitality.
• Excellent verbal and written communication skills.
• Keen eye for detail and presentation.
• Flexible to work evenings, weekends, and holidays.

Responsibilities

• Greet guests warmly and manage reservations and seating.
• Address dietary needs and seating preferences to enhance satisfaction.
• Serve as liaison between guests and staff for smooth service.
• Maintain cleanliness and organization of the guest reception area.
• Ensure compliance with safety and sanitation standards.

Skills

Customer service

Communication

Attention to detail

Adaptability

Team collaboration

Job description

Position Overview:

We are seeking a professional and welcoming Host to assist with the front-of-house activities at our restaurant. As the first point of contact, the Host plays a crucial role in ensuring guests receive a warm welcome and enjoy a memorable dining experience from arrival to departure.

Key Responsibilities:

• Guest Reception: Warmly greet guests upon their arrival, manage reservations, and oversee seating arrangements to ensure a smooth flow of service.


• Guest Service: Address and accommodate special requests, dietary needs, and seating preferences to enhance guest satisfaction.


• Communication: Act as the primary liaison between guests and restaurant staff, ensuring clear and effective communication to facilitate efficient service and address any guest concerns promptly.


• Operational Efficiency: Assist in maintaining the cleanliness and organization of the guest reception area, manage dining menus, and ensure all front-of-house materials are up-to-date and well presented.


• Safety Compliance: Monitor and maintain compliance with all restaurant safety standards and sanitation regulations, ensuring a clean and safe environment for both guests and staff.

Qualifications:

• Customer Service Experience: Prior experience in customer service or a hospitality role, with a demonstrated ability to engage and satisfy guests.


• Communication Skills: Excellent verbal and written communication skills, capable of interacting warmly and effectively with guests and team members.


• Attention to Detail: A keen eye for detail, ensuring all aspects of the guest experience are managed effectively from cleanliness to personal interactions.


• Adaptability: Flexibility to work various shifts, including evenings, weekends, and holidays, and adapt to changing business needs.


• Team Collaboration: Ability to work cooperatively in a team environment, supporting colleagues and contributing to a positive workplace.