Host

Kaskaid Hospitality; Minneapolis (MN); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Job summary

Kaskaid Hospitality is seeking a friendly Host to lead front-of-house guest experiences at our Minneapolis restaurant. You will welcome guests, manage seating and reservations, and coordinate with staff to ensure a smooth dining flow from arrival to departure.

You will address special requests and dietary needs with a focus on warm, professional service. This role requires flexibility to work evenings, weekends, and holidays within a collaborative team environment.

Qualifications

• Customer service experience in hospitality or related roles.
• Excellent verbal and written communication skills.
• Keen eye for detail to ensure guest satisfaction and cleanliness.
• Flexible to work evenings, weekends, and holidays.
• Ability to work cooperatively as part of a team.

Responsibilities

• Guest Reception: warmly greet guests, manage reservations, and oversee seating for smooth service.
• Guest Service: accommodate special requests and dietary needs to enhance satisfaction.
• Communication: act as liaison between guests and staff for clear, efficient service.
• Operational Efficiency: help maintain reception area cleanliness and presentation of front-of-house materials.
• Safety Compliance: support compliance with safety and sanitation standards for guests and staff.

Skills

Customer Service

Communication

Attention to Detail

Adaptability

Team Collaboration

Job description

Benefits:

• Employee discounts
• Flexible schedule

Position Overview:

We are seeking a professional and welcoming Host to assist with the front-of-house activities at our restaurant. As the first point of contact, the Host plays a crucial role in ensuring guests receive a warm welcome and enjoy a memorable dining experience from arrival to departure.

Key Responsibilities:

• Guest Reception: Warmly greet guests upon their arrival, manage reservations, and oversee seating arrangements to ensure a smooth flow of service.
• Guest Service: Address and accommodate special requests, dietary needs, and seating preferences to enhance guest satisfaction.
• Communication: Act as the primary liaison between guests and restaurant staff, ensuring clear and effective communication to facilitate efficient service and address any guest concerns promptly.
• Operational Efficiency: Assist in maintaining the cleanliness and organization of the guest reception area, manage dining menus, and ensure all front-of-house materials are up-to-date and well presented.
• Safety Compliance: Monitor and maintain compliance with all restaurant safety standards and sanitation regulations, ensuring a clean and safe environment for both guests and staff.

Qualifications:

• Customer Service Experience: Prior experience in customer service or a hospitality role, with a demonstrated ability to engage and satisfy guests.
• Communication Skills: Excellent verbal and written communication skills, capable of interacting warmly and effectively with guests and team members.
• Attention to Detail: A keen eye for detail, ensuring all aspects of the guest experience are managed effectively from cleanliness to personal interactions.
• Adaptability: Flexibility to work various shifts, including evenings, weekends, and holidays, and adapt to changing business needs.
• Team Collaboration: Ability to work cooperatively in a team environment, supporting colleagues and contributing to a positive workplace.