Host

R365hire; Jacksonville (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

R365hire is seeking a welcoming Host to front-of-house at our Jacksonville restaurant. You will greet guests, manage reservations, and oversee seating to ensure smooth service from arrival to departure. The ideal candidate has customer service experience, strong communication, and attention to detail.

Flexibility for evenings, weekends, and holidays is required to support a busy hospitality environment. Responsibilities also include maintaining cleanliness and organization of the reception area,

Qualifications

• Experience in customer service or hospitality.
• Excellent verbal and written communication; warm interactions.
• Keen eye for detail to ensure cleanliness and orderliness.
• Ability to work flexible shifts including evenings, weekends, holidays.
• Cooperation with team to deliver positive guest experiences.

Responsibilities

• Greet guests and manage reservations.
• Oversee seating arrangements for smooth service flow.
• Communicate between guests and staff to address needs and concerns.
• Maintain cleanliness and organization of the reception area.
• Ensure safety and sanitation standards are followed.

Skills

Customer Service

Communication Skills

Attention to Detail

Adaptability

Team Collaboration

Job description

Position Overview:

We are seeking a professional and welcoming Host to assist with the front-of-house activities at our restaurant. As the first point of contact, the Host plays a crucial role in ensuring guests receive a warm welcome and enjoy a memorable dining experience from arrival to departure.

Key Responsibilities:

• Guest Reception: Warmly greet guests upon their arrival, manage reservations, and oversee seating arrangements to ensure a smooth flow of service.


• Guest Service: Address and accommodate special requests, dietary needs, and seating preferences to enhance guest satisfaction.


• Communication: Act as the primary liaison between guests and restaurant staff, ensuring clear and effective communication to facilitate efficient service and address any guest concerns promptly.


• Operational Efficiency: Assist in maintaining the cleanliness and organization of the guest reception area, manage dining menus, and ensure all front-of-house materials are up-to-date and well presented.


• Safety Compliance: Monitor and maintain compliance with all restaurant safety standards and sanitation regulations, ensuring a clean and safe environment for both guests and staff.

Qualifications:

• Customer Service Experience: Prior experience in customer service or a hospitality role, with a demonstrated ability to engage and satisfy guests.


• Communication Skills: Excellent verbal and written communication skills, capable of interacting warmly and effectively with guests and team members.


• Attention to Detail: A keen eye for detail, ensuring all aspects of the guest experience are managed effectively from cleanliness to personal interactions.


• Adaptability: Flexibility to work various shifts, including evenings, weekends, and holidays, and adapt to changing business needs.


• Team Collaboration: Ability to work cooperatively in a team environment, supporting colleagues and contributing to a positive workplace.