Host

R365hire; Blue Ash (OH); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Free uniforms

Job summary

R365hire in Blue Ash, Ohio seeks a friendly Host to warmly welcome guests and manage seating from arrival to departure, ensuring a memorable dining experience.

The role emphasizes guest reception, service, clear communication between guests and staff, maintaining a tidy reception area, and compliance with safety standards; flexibility to work evenings, weekends, and holidays is required.

Qualifications

• Prior experience in customer service or hospitality.
• Excellent verbal and written communication skills.
• A keen eye for detail in guest interactions and environment.
• Flexibility to work evenings, weekends and holidays.
• Ability to work cooperatively in a team.

Responsibilities

• Guest Reception: warmly greet guests, manage reservations, oversee seating for smooth flow.
• Guest Service: accommodate special requests and seating preferences to boost satisfaction.
• Communication: serve as liaison between guests and staff for clear service.
• Operational Efficiency: keep reception area tidy and materials up to date.
• Safety Compliance: maintain compliance with safety and sanitation standards.

Skills

Customer Service

Communication Skills

Attention to Detail

Adaptability

Team Collaboration

Job description

Benefits:

• Employee discounts
• Flexible schedule
• Free uniforms

Position Overview:

We are seeking a professional and welcoming Host to assist with the front-of-house activities at our restaurant. As the first point of contact, the Host plays a crucial role in ensuring guests receive a warm welcome and enjoy a memorable dining experience from arrival to departure.

Key Responsibilities:

• Guest Reception: Warmly greet guests upon their arrival, manage reservations, and oversee seating arrangements to ensure a smooth flow of service.
• Guest Service: Address and accommodate special requests, dietary needs, and seating preferences to enhance guest satisfaction.
• Communication: Act as the primary liaison between guests and restaurant staff, ensuring clear and effective communication to facilitate efficient service and address any guest concerns promptly.
• Operational Efficiency: Assist in maintaining the cleanliness and organization of the guest reception area, manage dining menus, and ensure all front-of-house materials are up-to-date and well presented.
• Safety Compliance: Monitor and maintain compliance with all restaurant safety standards and sanitation regulations, ensuring a clean and safe environment for both guests and staff.

Qualifications:

• Customer Service Experience: Prior experience in customer service or a hospitality role, with a demonstrated ability to engage and satisfy guests.
• Communication Skills: Excellent verbal and written communication skills, capable of interacting warmly and effectively with guests and team members.
• Attention to Detail: A keen eye for detail, ensuring all aspects of the guest experience are managed effectively from cleanliness to personal interactions.
• Adaptability: Flexibility to work various shifts, including evenings, weekends, and holidays, and adapt to changing business needs.
• Team Collaboration: Ability to work cooperatively in a team environment, supporting colleagues and contributing to a positive workplace.