Hospitality Sales Coordinator: Liaison, Leads & Reporting

Crestline Hotels & Resorts; Athens (OH); On-site; USD 38,000 - 52,000; Full time

Job summary

Crestline Hotels & Resorts is seeking a Sales Coordinator to support the sales team from booking to checkout, ensuring timely communication of group needs and accurate data handling.

You will assist in managing group, corporate and catering leads, process incoming inquiries, and maintain sales files in a fast-paced hotel environment. This role requires organizational skills and MS Office proficiency.

Qualifications

• Associate's Degree (or work equivalent) required or preferred.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Experience in a hotel or related industry preferred.

Responsibilities

• Assist the sales staff in all sales-related duties for group, corporate and catering-related businesses.
• Process all incoming business leads as directed by DOS or GM.
• Assist in servicing in-house groups from the sales office.
• Act as a liaison between hotel sales office and client.
• Maintain files and sales databases as per company standards.
• Ensure efficient communication of group needs to hotel operations staff.
• Execute assigned sales reporting and ensure all deadlines are met.
• Follow-up on all special projects and assignments given by the DOS.
• Other responsibilities as assigned.

Skills

Communication

Organizational skills

Customer service

Education

Associate's Degree or Work Equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Crestline Hotels & Resorts is seeking a Sales Coordinator to support the sales team from booking to checkout, ensuring timely communication of group needs and accurate data handling.

You will assist in managing group, corporate and catering leads, process incoming inquiries, and maintain sales files in a fast-paced hotel environment. This role requires organizational skills and MS Office proficiency.