Hotel Sales Coordinator

Nivea Hospitality; Walnut Creek (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

Nivea Hospitality is seeking a Sales Coordinator in Walnut Creek to support hotel revenue by organizing group and event sales from inquiry to confirmation. You will maintain calendars, coordinate bookings, and help with on-site event setup and post-event follow-up.

The role requires strong communication, organizational skills, and the ability to handle multiple requests in a fast-paced environment, including days, nights, and weekends.

Qualifications

• Strong phone and email communication with a service-first mindset.
• Solid organization, accuracy, and follow-through.
• Comfort juggling multiple requests in a fast-paced setting.
• Availability for days, nights, and weekends as scheduled.

Responsibilities

• Respond to sales inquiries and coordinate group/event bookings.
• Maintain clear records, calendars, and client details.
• Assist with marketing efforts to promote the hotel locally and regionally.
• Partner with operations to ensure event information is communicated and executed smoothly.

Skills

Phone communication

Email communication

Organization

Availability weekends

Job description

What You’ll Handle

As a Sales Coordinator, you'll support hotel revenue by keeping group and event sales organized, responsive, and guest-ready. This role matters because you help turn inquiries into confirmed business and ensure details are tracked accurately from first contact through follow-up.

Key responsibilities include:

• Responding to sales inquiries and coordinating group/event bookings
• Maintaining clear records, calendars, and client details
• Assisting with marketing efforts that promote the hotel to local and regional customers
• Partnering with operations to ensure event information is communicated and executed smoothly

Required qualifications/skills:

• Strong phone and email communication with a service-first mindset
• Solid organization, accuracy, and follow-through
• Comfort juggling multiple requests in a fast-paced setting
• Availability for days, nights, and weekends as scheduled

A Typical Shift

You'll start by checking messages, updating the group and event calendar, and confirming upcoming details. During the day you'll take sales calls, coordinate bookings, and stay in touch with clients so nothing is missed. When events are on-site, you'll help with setup and teardown and remain available in case guests need support. A few times each week, you'll switch gears to cover 2-3 front desk shifts (including weekends), helping the property run smoothly from arrival through departure.