Hospitality Sales Coordinator: Elevate Guest Journeys

Residence Inn Boston Harbor on Tudor Wharf; Boston (MA); On-site; USD 25,000 - 36,000; Full time

Job summary

Residence Inn by Marriott Boston Harbor on Tudor Wharf in Boston, MA is hiring a Sales Coordinator to join our hospitality team. You will engage guests, support the sales group, and help deliver exceptional service that sets us apart.

The role focuses on answering calls, qualifying inquiries, creating contracts and kits, managing supplies, and maintaining our sales system. Ideal candidates bring a high school diploma, strong communication, and a friendly, fast-paced service mindset.

Qualifications

• High school diploma or equivalent
• Previous hotel or resort experience preferred
• Outgoing and engaging personality
• Strong computer skills
• Excellent verbal and written communication skills
• Ability to work in a fast-paced setting

Responsibilities

• Answer incoming phone calls
• Qualify inquiries
• Set up calls with Sales & Catering Sales Manager
• Send packages and answer general questions
• Create monthly recap of leads and updates
• Assist in creating Contracts, Estimates, and Site Tours
• Create Sales & Catering kits and restock supply area
• Control the office supplies and ordering supplies when necessary
• Update Sales System with actuals after completion of events
• Send out Thank You Cards/Emails

Skills

Customer service

Communication skills

Strong computer skills

Outgoing personality

Verbal and written communication

Team-oriented

Education

High school diploma or equivalent

Tools

Sales System

Job description

Residence Inn by Marriott Boston Harbor on Tudor Wharf in Boston, MA is hiring a Sales Coordinator to join our hospitality team. You will engage guests, support the sales group, and help deliver exceptional service that sets us apart.

The role focuses on answering calls, qualifying inquiries, creating contracts and kits, managing supplies, and maintaining our sales system. Ideal candidates bring a high school diploma, strong communication, and a friendly, fast-paced service mindset.