Hospitality Sales Coordinator — Drive Group Revenue

Cambria Hotel Boston Downtown; Boston (MA); On-site; USD 54,000 - 72,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Travel discounts

Career growth

Sales systems experience

Collaborative culture

Job summary

Cambria Hotel Boston Downtown in Seaport District is seeking a Sales Coordinator to support the growing Sales Department. This role acts as the operational backbone for group blocks, client communications, billing, and admin tasks, reporting to the Director of Sales.

You’ll gain exposure to all aspects of hotel sales, business development, and revenue impact while collaborating with leadership to drive guest satisfaction and commercial success.

Qualifications

• Strong organizational skills with exceptional attention to detail.
• Excellent written and verbal communication.
• Ability to manage multiple priorities in a fast-paced environment.
• Professional, positive, and team-oriented attitude.
• Proficiency with Microsoft Office Suite.
• Previous hotel front desk and/or hotel reservations experience required.
• Proficiency with PMS, CRM and related hotel software.

Responsibilities

• Build and manage group blocks, events, and reservations.
• Prepare contracts, room blocks, billing arrangements, and reservation links.
• Coordinate rooming lists and special requests with clients and groups.
• Manage deposits, billing instructions, routing details, and post-event actualization.
• Prepare group resumes and participate in operational planning meetings.
• Serve as a liaison for FIT accounts, wholesale reservations, and airline crew accommodations.
• Assist with site inspections and sales appointments.

Skills

Strong organizational skills

Excellent written and verbal skills

Ability to manage multiple priorities

Professional, positive, team-oriented

Microsoft Office Suite proficient

Tools

Choice Advantage PMS

STS

CRM systems

Hotel industry software

Job description

Cambria Hotel Boston Downtown in Seaport District is seeking a Sales Coordinator to support the growing Sales Department. This role acts as the operational backbone for group blocks, client communications, billing, and admin tasks, reporting to the Director of Sales.

You’ll gain exposure to all aspects of hotel sales, business development, and revenue impact while collaborating with leadership to drive guest satisfaction and commercial success.