Hospitality Sales Coordinator: Guest-Driven Impact

BENCHMARK; Boston (MA); On-site; USD 30,000 - 42,000; Full time

Job summary

Pyramid Global Hospitality is hiring a Sales Coordinator for the Residence Inn by Marriott Boston Harbor on Tudor Wharf. The role supports the Sales Team with tools, supplies, and resources to deliver exceptional service and create memorable guest experiences.

A fast-paced hotel environment, strong communication, and a customer-focused mindset are essential. Responsibilities include handling inquiries, coordinating site tours, preparing contracts, and maintaining organized sales materials.

Qualifications

• High school diploma or equivalent required.
• Previous hotel or resort experience preferred.
• Strong verbal and written communication skills.
• Excellent computer skills and ability to work in a fast-paced setting.

Responsibilities

• Answer incoming phone calls and qualify inquiries.
• Send packages and respond to general questions.
• Create monthly recap of leads and updates.
• Assist in creating contracts, estimates, and site tours.
• Create Sales & Catering kits and restock supplies.
• Update sales system with actuals after events.

Skills

Hotel/resort experience

Customer service

Verbal communication

Written communication

Computer skills

Outgoing personality

Fast-paced environment

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Pyramid Global Hospitality is hiring a Sales Coordinator for the Residence Inn by Marriott Boston Harbor on Tudor Wharf. The role supports the Sales Team with tools, supplies, and resources to deliver exceptional service and create memorable guest experiences.

A fast-paced hotel environment, strong communication, and a customer-focused mindset are essential. Responsibilities include handling inquiries, coordinating site tours, preparing contracts, and maintaining organized sales materials.