Hospitality Runner — Warm Guest Service in a Fast-Paced Café

Maman; Dallas (TX); Hybride; USD 21 000 - 28 000; Plein temps

Avantages offerts par ce poste

Collaborative culture

Competitive pay

Healthcare options

Professional development

Cookies & discounts

Internal mobility

Résumé du poste

Maman, a French bakery and café, seeks a Runner to deliver exceptional hospitality from arrival to departure, supporting both front- and back-of-house teams. You will ensure guests feel welcomed, assist with service and cleanliness, and help maintain smooth operations in a fast-paced environment.

Ideal candidates have customer service experience, strong communication, and a flexible schedule including weekends.

Qualifications

• Previous customer service or hospitality experience.
• Strong interpersonal and communication skills with a guest-first mindset.
• Ability to multitask and stay organized in a fast-paced environment.
• Availability to work a flexible schedule, including weekends, holidays, and special events.
• Ability to stand for extended periods and perform light physical tasks, including lifting up to 25 lbs.

Responsabilités

• Take ownership of the dining room to ensure all guests feel welcomed and comfortable.
• Run food orders to tables during weekday service and bus items back to the BOH.
• Ensure accuracy and proper packaging for 3PD and catering orders, including timely dispatch.
• Assist with restocking duties at the end of each shift using closing checklists.
• Maintain cleanliness throughout guest and team areas and support daily operations.
• Work collaboratively with FOH and BOH teams to ensure smooth service.

Connaissances

Customer service experience

Interpersonal communication

Multitasking

Team-oriented attitude

Flexibility (weekends/holidays)

Stamina (standing long periods)

Lift up to 25 lbs

Description du poste

Maman, a French bakery and café, seeks a Runner to deliver exceptional hospitality from arrival to departure, supporting both front- and back-of-house teams. You will ensure guests feel welcomed, assist with service and cleanliness, and help maintain smooth operations in a fast-paced environment.

Ideal candidates have customer service experience, strong communication, and a flexible schedule including weekends.