Hospitality Runner — Fast-Paced, Guest-Centric Service

Harri; Princeton (NJ); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Competitive pay

Healthcare options

Commuter benefits

Professional development

Cookies and in-store discounts

Job summary

Maman is seeking a Food Runner to enhance the dining room experience with warm, attentive hospitality. You will help guests from their arrival to departure, assist with service steps, and support both front-of-house and back-of-house teams.

The role emphasizes cleanliness, accuracy, and efficiency, with opportunities to build relationships with returning guests and contribute to a fast-paced, cookie-loving environment.

Qualifications

• Prior customer service or hospitality experience required.
• Strong interpersonal and communication skills with a guest-first mindset.
• Ability to multitask and stay organized in a fast-paced environment.
• Willingness to support teammates and participate in a positive, team-oriented culture.

Responsibilities

• Own the dining room experience by welcoming guests and ensuring comfort.
• Assist with service steps, sip water, and maintain attentive hospitality.
• Deliver food to tables, manage 3PD and catering orders, and restock as needed.
• Maintain cleanliness in guest and team areas; participate in daily, weekly, and monthly tasks.
• Collaborate with FOH and BOH teams to ensure smooth, quality service.

Skills

Customer service

Hospitality

Multitasking

Team player

Flexibility

Job description

Maman is seeking a Food Runner to enhance the dining room experience with warm, attentive hospitality. You will help guests from their arrival to departure, assist with service steps, and support both front-of-house and back-of-house teams.

The role emphasizes cleanliness, accuracy, and efficiency, with opportunities to build relationships with returning guests and contribute to a fast-paced, cookie-loving environment.