Hospitality Operations Lead — People & Training

Capstone Group; Iowa (LA); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Disability insurance

Vision insurance

401(k)

Team member discounts

Free meals while working

Discounts for family

Paid vacation

Tuition reimbursement

Job summary

Capstone Restaurant Group is seeking an Assistant Manager to drive sales growth and uphold the company’s standards of excellence. You will manage food service flow, assign tasks, oversee cash control, and deliver top-notch hospitality on your shift.

You will train Team Members under the General Manager, support operations, and help develop and retain staff while ensuring compliance with state and federal regulations.

Responsibilities

• Supervising Team Members and Shift Leaders and maintaining the highest standards in quality, service, and cleanliness with a constant focus on profitability.
• Coordinating staff training with team trainers.
• Maintain a cooperative, harmonious working relationship with management and fellow Team Members.
• Handling HR issues as they arise, including disciplinary write-ups.
• Conducting team meetings as needed to discuss operations, procedures, and promotions.
• Conducting weekly inventories.
• Controlling payroll to meet company labor costs standards.
• Controlling inventory to meet company GAP standards.
• Supporting management team and General Manager in their operation decisions.
• Maintaining reports and records based on company standards and in full compliance with state and federal regulations.
• Maintain building and equipment via proper operating, cleaning, and preventative maintenance procedures.
• Assuming responsibility for cash for all shifts, including bank deposits and ensuring that all cash procedures are properly followed.
• Ensuring all sanitation, safety and security policies and procedures are observed and enforced.
• Ensure personal appearance always meets company standards and display professionalism.
• Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all.
• Performing other tasks as directed by management.

Job description

Capstone Restaurant Group is seeking an Assistant Manager to drive sales growth and uphold the company’s standards of excellence. You will manage food service flow, assign tasks, oversee cash control, and deliver top-notch hospitality on your shift.

You will train Team Members under the General Manager, support operations, and help develop and retain staff while ensuring compliance with state and federal regulations.