Hospitality Team Lead & Operations Coach

Capstone Group; Tennessee; Hybrid; USD 100,000 - 140,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Life Insurance

Disability Insurance

Vision Insurance

401(k)

Team Member Discounts

Free Meals

Discounts for Family

Paid Vacation

Tuition Reimbursement

Job summary

Capstone Restaurant Group is seeking an Assistant Manager to drive sales growth and uphold company standards during your shift, supervising food service flow, assigning tasks, and managing cash controls while delivering high-quality food and exceptional hospitality.

You will train Team Members under the General Manager, support daily operations, and help develop staff through coaching and performance feedback. Capstone offers competitive compensation and comprehensive benefits.

Qualifications

• Supervising Team Members and Shift Leaders with focus on quality and profitability.
• Coordinating staff training and maintaining standards.
• HR issues handling, including disciplinary actions.

Responsibilities

• Supervising Team Members and Shift Leaders and maintaining the highest standards in quality, service, and cleanliness with a constant focus on profitability.
• Coordinating staff training with team trainers.
• Maintain a cooperative, harmonious working relationship with management and fellow Team Members.
• Handling HR issues as they arise, including disciplinary write-ups.
• Conducting team meetings as needed to discuss operations, procedures, and promotions.

Skills

Leadership

Team Management

Communication

HR Issues Handling

Inventory Control

Decision Making

Job description

Capstone Restaurant Group is seeking an Assistant Manager to drive sales growth and uphold company standards during your shift, supervising food service flow, assigning tasks, and managing cash controls while delivering high-quality food and exceptional hospitality.

You will train Team Members under the General Manager, support daily operations, and help develop staff through coaching and performance feedback. Capstone offers competitive compensation and comprehensive benefits.