Hospitality Operations & Contracts Coordinator

Travel + Leisure Co.; Napa (CA); On-site; USD 23,000 - 32,000; Full time

Job summary

Travel + Leisure Co. in Napa, CA is seeking a detail‑oriented Operations Coordinator to manage tour reception, gifting and contract processing in line with our SOPs.

You will greet guests, collect and verify information, assign tours to Sales Agents, provide excellent customer service, balance cash and prepare reports in CRS/Epiphany; routine filing and data security will be required. A minimum of one year each in general office work and customer service is expected, with education criteria

Qualifications

• One year of general office experience.

Responsibilities

• Greet and qualify touring guests; collect and verify guest information.

Education

High School Diploma

Tools

CRS

EPNY

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

Travel + Leisure Co. in Napa, CA is seeking a detail‑oriented Operations Coordinator to manage tour reception, gifting and contract processing in line with our SOPs.

You will greet guests, collect and verify information, assign tours to Sales Agents, provide excellent customer service, balance cash and prepare reports in CRS/Epiphany; routine filing and data security will be required. A minimum of one year each in general office work and customer service is expected, with education criteria