Hospitality Manager in Training — Hotel Ops & Growth

LAZ Parking; Austin (TX); On-site; USD 52,000 - 70,000; Full time

Job summary

LAZ Parking offers a dynamic role in hospitality management. The Assistant Hospitality Manager supports the Hospitality Manager with complete oversight of financial, operational, safety and service-related success at their hotel.

You will manage, plan, schedule, train, and direct the activities of Shift Leads and frontline staff, driving revenue and customer satisfaction while aligning with client expectations and LAZ standards.

Qualifications

• Bachelor's Degree or equivalent work experience.
• Prior hospitality industry experience preferred.
• Previous supervisory or management experience preferred.
• Valid driver’s license required.
• Experience in fast-paced environment with high customer expectations.
• Knowledge of Excel, Word, PowerPoint and General Microsoft Office Applications.

Responsibilities

• The Assistant Hospitality Manager supports The Hospitality Manager with complete oversight of financial, operational, safety and service-related success at their hotel.
• Manage, plan, scheduling, training, and directing the activities of Shift Leads and frontline staff.
• Ensure increased revenue, controlled expenses, and customer satisfaction by maintaining safety & service thresholds aligned with client expectations.
• Additional duties as assigned.

Skills

Customer service

Team leadership

Communication

Conflict resolution

Coaching

Interpersonal skills

Independent work

Multi-tasking

Policy interpretation

Urgency and timeliness

Education

Bachelor's Degree or equivalent work experience

Tools

Excel

Word

PowerPoint

Microsoft Office

Job description

LAZ Parking offers a dynamic role in hospitality management. The Assistant Hospitality Manager supports the Hospitality Manager with complete oversight of financial, operational, safety and service-related success at their hotel.

You will manage, plan, schedule, train, and direct the activities of Shift Leads and frontline staff, driving revenue and customer satisfaction while aligning with client expectations and LAZ standards.