Front Desk Manager Trainee | Guest Services Lead

Gaylord Hotels; Kissimmee (FL); On-site; USD 35,000 - 40,000; Full time

Benefits offered by this job

Bonus Eligible

Job summary

Gaylord Hotels in Kissimmee, FL is seeking an entry-level management professional to lead daily shift operations at the Front Desk, Bell/Door Staff, and Switchboard. The role focuses on guest and employee satisfaction while supporting budget goals and administrative tasks.

Responsibilities include guiding front desk operations, ensuring service quality, and assisting in financial controls. This full-time position offers growth within a renowned hospitality brand.

Qualifications

• Entry level management position leading daily shift requirements.
• Experience in guest services/front desk or related area beneficial.

Responsibilities

• Lead and assist daily shift requirements in front office areas.
• Improve guest and employee satisfaction and support budget goals.
• Complete financial and administrative responsibilities.

Skills

Guest services experience

Education

High school diploma or GED

2-year degree in Hotel/Restaurant mgmt or related

Job description

Gaylord Hotels in Kissimmee, FL is seeking an entry-level management professional to lead daily shift operations at the Front Desk, Bell/Door Staff, and Switchboard. The role focuses on guest and employee satisfaction while supporting budget goals and administrative tasks.

Responsibilities include guiding front desk operations, ensuring service quality, and assisting in financial controls. This full-time position offers growth within a renowned hospitality brand.