Hospitality Front Desk Concierge

Guest Services Inc; United States; On-site; USD 22,000 - 30,000; Full time

Job summary

Guest Services Inc. is seeking a Front Desk Agent to perform desk attendant functions including checking guests and vendors in/out, handling reservations, and operating the switchboard. Strong customer service skills are essential, and prior front desk experience is preferred.

The role involves administering guest check-ins/outs, quoting room rates, balancing cash, and coordinating with Housekeeping. Candidates must be at least 16 years old and possess good communication abilities.

Qualifications

• High School Diploma preferred.
• Minimum age 16 years.
• Clerical skills including typing, filing, office machine operations, cash register, and multitasking.
• Computer proficiency required.

Responsibilities

• Provide administrative, reception and program support to management and staff.
• Manage phone activity and provide information to callers.
• Manage walk-in traffic and sign in customers as needed.
• Greet customers and assist with inquiries.

Skills

Customer service

Interpersonal skills

Multitasking

Clerical skills

Typing

Cash handling

Problem solving

Reservations coordination

Education

High School Diploma

Tools

Reservations system

POS system

Cash register

Job description

Guest Services Inc. is seeking a Front Desk Agent to perform desk attendant functions including checking guests and vendors in/out, handling reservations, and operating the switchboard. Strong customer service skills are essential, and prior front desk experience is preferred.

The role involves administering guest check-ins/outs, quoting room rates, balancing cash, and coordinating with Housekeeping. Candidates must be at least 16 years old and possess good communication abilities.