Hospitality Executive Housekeeper - Lead Rooms & Laundry

TownePlace Suites West Lafayette; West Lafayette (IN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health, Dental, Vision, Life Insurance

401k with employer MATCH

Paid PTO

Uniforms Provided

Job summary

Ascent Hospitality is seeking an Executive Housekeeper to lead and supervise housekeeping operations, including laundry, ensuring the highest standards of cleanliness and service across guest rooms and public areas. The role requires strong leadership, communication, and organizational skills to manage a team and collaborate with maintenance and front desk staff.

Responsibilities include budgeting, scheduling, training, and enforcing safety standards, while maintaining inventory and reporting on

Qualifications

• Must have prior experience in Supervisor or Manager role.
• Previous experience in a hotel preferred.
• Must have excellent communication and organizational skills.
• Must have basic mathematical skills.
• Must be able to apply basic principles and techniques of supervision.
• Ability to plan and organize the activities of others.
• Ability to get ideas accepted and to guide a group or individual to accomplish a task.
• Ability to modify leadership style and management approach to reach goal.
• Ability to express ideas clearly both in written and oral communications.
• Ability to effectively handle conflict in a team environment

Responsibilities

• Ensure and maintain cleanliness, service and product quality standards are met for guest rooms, public space, offices, banquet/meeting/conference rooms in accordance with local and company health, sanitation and safety standards
• Lead, direct and administer all Housekeeping operations to include, but not limited to, systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
• Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, coaching and counseling, evaluating performance and delivering recognition and rewards.
• Recruit, interview and train team members
• Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations
• Creates and post weekly schedule for Housekeeping and Laundry Team Members
• Physically checks rooms made ready by Room Attendants to confirm ready for guest check-in and update in the computer.
• Clean/prepare rooms in situations where occupancy increases or team member call outs (as needed)
• Works closely with the Front Office team to ensure guest room satisfaction
• Oversees Laundry operations
• Works with maintenance team to maintain operational upkeep of Laundry Equipment
• Ensures Housekeeping and Laundry supply inventory are ordered and properly stored
• Properly reports and logs and complete required documents for all Lost and Found items.
• Makes sure that all storage areas all locked & that all housekeepers’ sheets & executive housekeeper sheet are turned in to the front desk before leaving.
• Maintains cleanliness and upkeep of Public areas of hotel.
• Ensures excellence in hotel and guest room cleanliness

Skills

Supervision/Management

Communication skills

Organizational skills

Mathematical skills

Conflict resolution

Planning and organizing

Education

High school diploma or equivalent

Some college preferred

Job description

Ascent Hospitality is seeking an Executive Housekeeper to lead and supervise housekeeping operations, including laundry, ensuring the highest standards of cleanliness and service across guest rooms and public areas. The role requires strong leadership, communication, and organizational skills to manage a team and collaborate with maintenance and front desk staff.

Responsibilities include budgeting, scheduling, training, and enforcing safety standards, while maintaining inventory and reporting on