Hospitality-Driven Office Manager & Front Desk Lead

Markley Group; Boston (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

Markley Group is seeking an organized Office Manager & Front Desk Coordinator to be the central connection for our Boston and Lowell workplaces. You will ensure a welcoming, professional atmosphere for employees, visitors, tenants, and business partners.

The role requires 3+ years in office-related fields, strong organizational and communication skills, and the ability to travel between Boston and Lowell. Join a fast-paced, member-focused environment supporting leadership and events.

Qualifications

• 3+ years in office management, administration, workplace services or related field.
• Proficiency with Microsoft Office Suite and Zoom.
• Associate degree preferred.
• Valid driver's license and ability to travel between Boston and Lowell.

Responsibilities

• Serve as the face of the organization, welcoming visitors with professional first impressions and strong customer service.
• Oversee day-to-day administration of our Boston and Lowell offices, ensuring organized, well-stocked workspaces.
• Build positive relationships with employees, tenants, vendors, service providers, and visitors.
• Coordinate meetings, office tours, and company events, including catering and hospitality services.
• Manage office supplies, inventory, mail, deliveries, and vendor relationships.
• Provide administrative support to leadership and assist with special projects and onboarding.
• Support employee onboarding activities, including workplace setup and uniform coordination.
• Anticipate needs, troubleshoot issues, and take ownership of problems through resolution.
• Identify opportunities to improve processes and enhance the workplace experience.
• Maintain confidentiality and handle sensitive information with discretion.

Skills

Office management

Customer service

Communication

Organizational skills

Travel readiness

Independent work

Education

Associate degree

Tools

Microsoft Office

Zoom

Job description

Markley Group is seeking an organized Office Manager & Front Desk Coordinator to be the central connection for our Boston and Lowell workplaces. You will ensure a welcoming, professional atmosphere for employees, visitors, tenants, and business partners.

The role requires 3+ years in office-related fields, strong organizational and communication skills, and the ability to travel between Boston and Lowell. Join a fast-paced, member-focused environment supporting leadership and events.