Hospitality Billing & AR Specialist

Sheraton; New Orleans (LA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Highly competitive wages

Exceptional benefits for associates &/

401K matching

Flexible scheduling

Discounts at Crescent properties

Job summary

Crescent Hotels & Resorts is seeking a Billing & Accounts Receivable Specialist in New Orleans. You will manage invoices for group bookings, review transactions, and ensure accurate receivables coding in a fast-paced hospitality environment.

You’ll apply payments, monitor aging, and coordinate with Sales, Front Office, Events, and Finance to verify charges. Strong detail-orientation, solid communication, and 1–2 years AR experience required; hospitality background preferred.

Qualifications

• 1–2 years of accounting or accounts receivable experience, hospitality preferred.
• Strong knowledge of billing procedures, folio management, and payment applications.
• Proficiency with hotel PMS and accounting software (Opera, Delphi, M3, Sage or similar).
• High attention to detail, accuracy, and organization.
• Excellent communication and customer service skills.
• Ability to manage deadlines and multiple tasks.
• High school diploma or equivalent; associate degree preferred.

Responsibilities

• Prepare and issue invoices for group bookings, events, corporate accounts, and direct billing clients.
• Review daily transactions, folios, and charges for accuracy before posting.
• Ensure proper coding and documentation for all receivables.
• Apply payments, deposits, credit card charges, and wire transfers to the appropriate accounts.
• Monitor aging reports and follow up on past-due balances professionally.
• Communicate with clients regarding outstanding invoices and payment arrangements.
• Reconcile accounts receivable ledgers; prepare daily, weekly, monthly AR reports.
• Assist with month-end closing and revenue reconciliation.
• Resolve billing inquiries or disputes promptly and courteously.
• Coordinate with Sales, Front Office, Events, and Finance to verify charges and documentation.
• Maintain strong relationships with corporate clients, vendors, and internal stakeholders.
• Maintain organized financial files and documentation per company and brand standards.
• Ensure compliance with accounting policies, internal controls, and audit requirements.
• Safeguard sensitive financial information and follow confidentiality protocols.

Skills

Accounting

Accounts receivable

Attention to detail

Communication skills

Customer service

Education

High school diploma

Associate degree in accounting or finance preferred

Tools

Opera

Delphi

M3

Sage

Job description

Crescent Hotels & Resorts is seeking a Billing & Accounts Receivable Specialist in New Orleans. You will manage invoices for group bookings, review transactions, and ensure accurate receivables coding in a fast-paced hospitality environment.

You’ll apply payments, monitor aging, and coordinate with Sales, Front Office, Events, and Finance to verify charges. Strong detail-orientation, solid communication, and 1–2 years AR experience required; hospitality background preferred.